Who We Work With
The strongest fit is a Chinese company that has already won overseas customers and is growing faster than its international service operation.
Growing Cross-Border Brands
Brands expanding through Amazon, Shopify, independent websites, marketplaces or overseas distributors—especially where product value, technical complexity or brand reputation makes customer support and returns important.
Technical & High-Value Product Exporters
Companies selling products that require warranty, installation, repair, replacement parts or technical support after the sale.
Growth-Stage Manufacturers
Export-oriented manufacturers entering new markets before they are ready to build complete local service organisations.
International Service Exporters
AI, software, digital, design, engineering, implementation and other professional-service companies winning overseas customers but lacking mature international client operations.
Good-fit signals
- Overseas sales or client delivery already exists and is growing
- Multiple countries, channels, distributors, partners or delivery teams are involved
- Customer support and escalation are still managed informally from China
- Warranty, returns, SLA, delivery governance or renewals are becoming harder to control
Initial sectors of interest
For product exporters, initial sectors of interest include energy and power technology, industrial machinery and machine tools, robotics and industrial automation, mobility and automotive products, smart hardware and other service-intensive products. We evaluate fit based on the service problem rather than industry label alone.